Privacy Policy
1. Introduction
LiveSync is a DJ agency based in Liverpool, United Kingdom. We specialise in providing professional DJs for a wide range of venues and events, catering to various genres and price points.We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our services.
2. Information We Collect
We may collect and process the following types of personal data:
2.1 Information You ProvideNameEmail addressPhone numberEvent details (date, location, type of event, preferences)Billing and payment information
2.2 Information Collected AutomaticallyIP addressBrowser type and versionDevice informationWebsite usage data (via cookies and analytics tools)
3. How We Use Your Information
We use your information for the following purposes:To respond to enquiries and provide quotesTo manage bookings and deliver our DJ servicesTo communicate important updates regarding your eventTo process payments and maintain financial recordsTo improve our website, services, and customer experienceTo send marketing communications (only where consent is given)
4. Legal Basis for Processing
We process your personal data under the following lawful bases:Contractual necessity – to fulfil bookings and servicesLegitimate interests – to improve our services and operationsConsent – for marketing communicationsLegal obligations – for accounting and compliance purposes
5. Sharing Your Information
We may share your information with: DJs and performers within our agency (for event fulfilment). Payment processors and financial institutionsIT service providers and website hosting platformsLegal or regulatory authorities where requiredWe do not sell your personal data to third parties.
6. Data Retention
We retain your personal data only for as long as necessary to: Fulfil the purposes outlined in this policy Comply with legal and regulatory requirementsResolve disputes and enforce agreements
7. Your Rights
Under UK data protection laws, you have the right to: Access your personal dataRequest correction of inaccurate dataRequest deletion of your dataRestrict or object to processingRequest data portabilityWithdraw consent at any time (for marketing).
To exercise your rights, please contact us via our email - livesynclvp@gmail.com
8. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.
9. Cookies
Our website may use cookies to enhance user experience and analyse site traffic. You can control cookie preferences through your browser settings.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
LiveSync
Liverpool, United Kingdom
Email: livesynclvp@gmail.com
Phone: 07387594508
13. Complaints
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).